jill7 Privacy Policy

1. Introduction

This Privacy Policy explains how jill7, operating at jill7.cam (the "Platform"), collects, uses, discloses, and protects personal information obtained from users ("you," "player," or "data subject") in accordance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Republic of the Philippines ("DPA"), and the regulations issued by the National Privacy Commission ("NPC").

jill7 is the data controller responsible for your personal information collected through the Platform. By registering on, accessing, or using jill7, you acknowledge that you have read, understood, and consented to the practices described in this Privacy Policy.

This Privacy Policy is incorporated into and forms part of our Terms & Conditions. If you do not agree with this Privacy Policy, you must discontinue use of the Platform immediately and request account closure.

2. Information We Collect

jill7 collects personal information that is necessary to provide you with our gaming services, comply with legal and regulatory obligations under PAGCOR licensing, and protect the security and integrity of the Platform. The categories of personal data we collect include:

2.1 Information You Provide Directly

• Account Registration Data: Full name, date of birth, email address, mobile phone number, username, password, and security questions.
• Identity Verification Data (KYC): Copies of government-issued identification documents (Philippine National ID, SSS, UMID, PhilHealth, Driver's License, or Passport), proof of address, and facial verification images required for Know Your Customer (KYC) compliance under PAGCOR regulations and Anti-Money Laundering Act (AMLA) requirements.
• Payment Information: Payment method details for deposits and withdrawals, including GCash mobile number, PayMaya account identifier, bank account numbers (BPI, BDO, Metrobank), and transaction histories. Note: jill7 does not store full credit card numbers or CVV codes. Payment processing is handled by certified third-party payment gateways.
• Communications: Records of your communications with jill7 customer support via email, live chat, or other channels, including complaint records and support ticket histories.

2.2 Information Collected Automatically

• Device & Usage Data: IP address, device type, operating system, browser type and version, screen resolution, language preferences, referring URLs, and pages viewed on the Platform.
• Gameplay Data: Records of games played, bets placed, winnings and losses, bonus claims, and gameplay patterns. This data is used for fraud prevention, game integrity monitoring, and compliance with responsible gaming obligations.
• Cookies & Similar Technologies: See Section 4 below for detailed information on cookies and tracking technologies.

2.3 Information from Third Parties

jill7 may receive limited personal information from third-party service providers, including:

• Payment processors (GCash, PayMaya, BPI, BDO, Metrobank) to verify transactions and prevent fraud.
• Identity verification services used to authenticate KYC documents.
• Game providers to record gameplay outcomes and maintain game integrity.

3. How We Use Your Data

jill7 processes your personal information for the following lawful purposes in compliance with the Data Privacy Act of 2012:

• Account Management: To create, maintain, and secure your jill7 account; to authenticate your identity; and to provide you with access to games and services on the Platform.
• Transaction Processing: To process deposits, withdrawals, and other financial transactions; to maintain accurate transaction records; and to reconcile payment discrepancies.
• Legal & Regulatory Compliance: To comply with PAGCOR licensing conditions, Anti-Money Laundering Act (AMLA) requirements, Know Your Customer (KYC) obligations, age verification mandates, and other applicable Philippine laws and regulations. This includes maintaining records that may be requested by PAGCOR, the Anti-Money Laundering Council (AMLC), or law enforcement authorities.
• Fraud Prevention & Security: To detect, investigate, and prevent fraud, multi-accounting, collusion, money laundering, and other prohibited activities; to enforce our Terms & Conditions; and to protect the security and integrity of the Platform.
• Responsible Gaming: To monitor gameplay patterns and identify potentially problematic gambling behaviour; to enforce deposit limits, self-exclusion requests, and cooling-off periods; and to comply with PAGCOR's responsible gaming requirements.
• Customer Support: To respond to your inquiries, complaints, and support requests; to resolve disputes; and to improve our customer service quality.
• Marketing Communications (with consent): To send you promotional offers, bonus announcements, and other marketing communications — but only if you have opted in to receive such communications. You may opt out at any time by updating your account preferences or contacting support.
• Platform Improvement: To analyse usage patterns, improve game offerings, optimise user experience, and develop new features and services. Aggregated and anonymized data may be used for statistical and analytical purposes.

4. Cookies & Tracking Technologies

jill7 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyse usage patterns, and maintain session security. A cookie is a small text file stored on your device when you visit the Platform.

4.1 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the Platform to function. They enable you to log in, navigate between pages, and place bets. These cookies do not collect personal information and cannot be disabled without impairing the functionality of t he Platform.
• Performance Cookies: These cookies collect information about how you use jill7, such as which pages you visit most often and whether you encounter error messages. This helps us improve the Platform's performance and user experience.
• Functionality Cookies: These cookies remember your preferences (such as language choice, username, and display settings) to provide you with a more personalised experience.
• Security Cookies: These cookies help us detect suspicious activity, prevent fraud, and protect your account from unauthorised access.

4.2 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, please note that disabling cookies may impair certain features of the Platform, including the ability to log in and play games.

5. Data Sharing & Disclosure

jill7 does not sell, rent, or trade your personal information to third parties for marketing purposes. We share your personal data only in the following limited circumstances:

5.1 Service Providers

We share personal information with trusted third-party service providers who assist us in operating the Platform, including:

• Payment processors (GCash, PayMaya, BPI, BDO, Metrobank) to process deposits and withdrawals.
• Identity verification providers to conduct KYC checks and verify documents.
• Game providers to deliver casino games, slots, bingo, and live dealer content.
• Cloud hosting and IT infrastructure providers to store data securely.
• Customer support platforms to manage support tickets and communications.

All third-party service providers are contractually bound to process your personal data only for the purposes we specify, and they are required to maintain appropriate security measures.

5.2 Legal & Regulatory Authorities

jill7 may disclose your personal information to government authorities, regulators, and law enforcement agencies when required or permitted by law, including:

• PAGCOR (Philippine Amusement and Gaming Corporation) for licensing compliance and audits.
• The Anti-Money Laundering Council (AMLC) for suspicious transaction reports.
• Law enforcement agencies in response to valid legal requests, court orders, or subpoenas.
• Tax authorities for tax compliance purposes.

5.3 Business Transfers

In the event that jill7 is acquired by, merged with, or transfers its business to another entity, your personal information may be transferred to the successor entity as part of the transaction. You will be notified via email or prominent site notice before any such transfer occurs.

6. Payment Data Security

jill7 takes the security of your financial information extremely seriously. All payment transactions are processed through certified, PCI-DSS compliant payment gateways that use industry-standard encryption.

When you deposit funds via GCash, PayMaya, BPI, BDO, or Metrobank, your payment credentials are transmitted directly to the payment provider's secure servers. jill7 does not store your full bank account numbers, credit card details, CVV codes, or payment passwords on our systems.

We retain only the minimum information necessary to process transactions and maintain transaction records for regulatory compliance, such as masked account identifiers, transaction amounts, and timestamps.

7. Data Retention

jill7 retains your personal information for as long as your account remains active, or as long as necessary to fulfill the purposes described in this Privacy Policy. Even after account closure, we may retain certain data to comply with legal and regulatory obligations.

7.1 Retention Periods

• Account Data: Retained for the duration of your active account, plus 5 years after voluntary closure or account termination, as required by PAGCOR regulations.
• Transaction Records: Retained for a minimum of 5 years from the date of transaction, as required by AMLA (Anti-Money Laundering Act) and PAGCOR compliance obligations.
• KYC Documents: Retained for 5 years after account closure or the end of the business relationship, as required by AMLA and NPC guidelines.
• Gameplay Records: Retained for 5 years to support dispute resolution, game integrity monitoring, and regulatory audits.
• Marketing Communications: Retained until you unsubscribe or withdraw consent, after which your contact details are removed from our marketing databases within 30 days.

After the applicable retention period expires, personal data is securely deleted or anonymized so that it can no longer identify you.

8. Your Privacy Rights

Under the Data Privacy Act of 2012 (R.A. 10173), you have the following rights as a data subject in the Philippines:

• Right to be Informed: You have the right to know what personal data jill7 collects, how it is used, and with whom it is shared. This Privacy Policy serves as your primary notice.
• Right to Access: You have the right to request a copy of the personal data jill7 holds about you. Contact our support team to request a data export.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data. You can update most account information directly through your jill7 account settings.
• Right to Erasure (Right to be Forgotten): You have the right to request deletion of your personal data, subject to legal and regulatory retention requirements. Note that we may be required by law to retain certain data even after you request deletion.
• Right to Object: You have the right to object to certain processing activities, such as direct marketing. You can opt out of marketing communications at any time.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller.
• Right to Lodge a Complaint: You have the right to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact jill7 support at [email protected]. We will respond to your request within 30 days as required by the Data Privacy Act.

9. Children's Privacy

jill7 is strictly an adult-only platform. We do not knowingly collect personal information from individuals under the age of 21 years, which is the minimum legal age for casino-style gambling in the Philippines under PAGCOR regulations.

All users must verify their age during the KYC process before they can withdraw funds. If we discover that we have inadvertently collected personal information from a person under 21, we will immediately delete that information and permanently close the account.

Parents and guardians are encouraged to monitor their children's internet usage. If you believe a minor has created an account on jill7, please contact us immediately at [email protected] so we can take appropriate action.

10. International Data Transfers

jill7 primarily operates within the Philippines and stores player data on servers located within Philippine jurisdiction or in jurisdictions with adequate data protection standards as determined by the National Privacy Commission.

In some cases, your personal data may be transferred to, or processed by, service providers located outside the Philippines — for example, cloud infrastructure providers or game content suppliers. When such transfers occur, jill7 ensures that appropriate safeguards are in place, including:

• Standard contractual clauses approved by the National Privacy Commission.
• Data processing agreements that require third parties to maintain equivalent data protection standards.
• Encryption of data in transit and at rest.

You acknowledge and consent to such transfers when you use the jill7 Platform.

11. Security Measures

jill7 implements comprehensive technical, physical, and administrative security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: All data transmitted between your device and jill7's servers is protected by 256-bit SSL/TLS encryption — the same security standard used by Philippine banks like BPI, BDO, and Metrobank.
• Secure Data Storage: Personal data stored on jill7's servers is encrypted at rest and stored in secure, access-controlled data centers with 24/7 monitoring.
• Access Controls: Access to personal data is restricted to authorized jill7 personnel on a need-to-know basis, and all access is logged and audited.
• Two-Factor Authentication: jill7 offers optional two-factor authentication (2FA) to add an extra layer of security to your account.
• Regular Security Audits: jill7 undergoes regular security assessments and penetration testing by independent third-party auditors to identify and address vulnerabilities.
• Employee Training: All jill7 staff members receive regular training on data protection, privacy laws, and security best practices.

While we take every reasonable precaution to protect your data, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your login credentials and for any activity that occurs under your account.

12. Changes to This Privacy Policy

jill7 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or regulatory guidance from the National Privacy Commission or PAGCOR.

Material changes to this Privacy Policy will be communicated to you via email or through a prominent notice on the Platform at least 7 days before the changes take effect. Non-material updates (such as clarifications or corrections) may be made without prior notice.

Your continued use of jill7 after the effective date of any revised Privacy Policy constitutes your acceptance of the changes. If you do not agree with the updated Privacy Policy, you must stop using the Platform and request account closure before the changes take effect.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information. The "Last Updated" date at the top of this page indicates when the most recent changes were made.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how jill7 handles your personal information, please contact our Data Protection Officer or customer support team:

Email (plain text only — not a clickable link): [email protected]

Subject line for privacy inquiries: "Data Privacy Request - [Your Account Username]"

We aim to respond to all privacy-related inquiries within 30 calendar days as required by the Data Privacy Act of 2012.

If you are not satisfied with our response or wish to escalate a complaint, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Visit the NPC website or contact them directly for information on how to file a complaint.

You can also review our Terms & Conditions and Responsible Gaming pages for additional information about how jill7 operates and protects players from Manila, Cebu, Davao, Quezon City, and across the Philippines.